Shipping And Returns

Shipping Rules and Tips when ordering from insideFPV

  • insideFPV ships through Fedex, Bluedart, ShreeMaruti, DTDC, Mahavir  courier we have a flat shipping rate of INR 200

  • We ship all of our packages to shipping agency ; from there its forwaded to courier company which could deliver in destination address as fast as possible.If you have any special request for shipping/packaging/courier option please feel free to mail us .

  • Tracking ID will be provided next working day after the package has been shipped.

  • No Hostel Address :: Because of the security officials at hostels,don’t allow courier delivery to pass through we do not allow orders to be shipped to hostels. Please provide a proper individual address.If the shipping address is provided for college hostel & the order goes through WE WILL NOT BE  RESPONSIBLE.

Where is my shipment?

If you want to get an idea of status of your order (like "has my order shipped yet?"), log in to your  insideFPV account  and look at your order history. Each order will show if it was shipped and provide a tracking link, if available, given your selected shipping methods. If your order status shows shipped but you do not see tracking that means your order is packaged and will be shipped shortly. If your status is processing it means that we have received your order and will be shipping as soon as possible.

How long until my order ships?

You should plan for at least 1 business day from the time your order is placed until it is shipped. While we do our best to get all in-stock orders that are placed before 5:30pm (IST) shipped out on the same day, we cannot always guarantee such a short processing time. Please also keep in mind that the number of days refers to that is Monday to Friday.

New and Unused Product

insideFPV offers a (15) day return policy on all new unopened equipment, starting from the date the product(s) was delivered to the customer. Anything beyond (30) days of delivery will not be eligible for return. If the product(s) received have been opened, used or damaged, no return options will be offered. If the item is in brand new condition but requires to be repackaged a (25%) restocking fee will be applied. The shipping cost for any unwanted product will not be refunded by insideFPV (It is recommended to choose a return shipping method with tracking).

For returns on New and Unused Product, we require that items are brand new with no signs of use. Packaging needs to be undamaged and fully intact and contain included accessories, cables, batteries, manuals, etc.  We require proof of new condition with high-quality photos or a high-quality video showing that item(s) is in new condition with all included accessories. 
Warranty seal(s) need to be intact on the packaging.
In the case that the item(s) is returned and the condition is not in New and Unused or included accessories are missing, the return will not be completed and the item(s) will be returned back to the customer.

General Accessories
Products not specifically listed, such as; antennas, monitors, hardware, and general accessories are covered by a (30) day manufacture defect warranty. If a problem occurs from a defect in the product an exchange or store credit will be issued. insideFPV holds the right to refuse any products which have been deemed to be damaged by the customer and not related to a manufacturer issue.  

FPV Cameras
FPV cameras are covered by a (30) day manufacturer defect warranty. The warranty does not cover damage from external forces, electrical fire, power surges, water damage, or tampering. Once approved, an exchange or store credit will be provided.

FPV Goggles
FPV goggles carry a (30) day warranty in the event of a manufacturer defect. The manufacturer’s warranty does not cover any damage caused by drops, wear and tear, water damage, electrical damage, or damage caused by user alterations. Returns due to “bad fitment” are subject to (%25) restocking fee.

Flight Controllers / ESC / VTX
All flight controllers (FC), electronic speed controllers (ESC), video transmitters (VTX), power distribution boards (PDB), and similar electronic components are covered under a (15) day insidefpv warranty. These items are covered in the event of a manufacturer defect. This policy does not cover any of the following: user error, damage to the components upon install/dismantle, modifications, power surges, electrical fire, or water damage. (insideFPV recommends testing all components for shorts before supplying power).

Motors / Servos
Motors and servos sold by insideFPV are covered by a (30) day warranty for manufacturer defects. If an issue occurs within (30) days; insideFPV will exchange the defective product. If the product is unavailable or has been discontinued, a store credit may be issued. Motors with physical damage, modifications, or general abuse will not be eligible to receive a credit and will be disposed of. NOTE** Please check all motor screws for proper length before spinning up.

Ready-to-Fly
Ready-to-Fly drones built and sold by GetFPV carry a (15) day return policy. In the occurrence of a malfunction, insideFPV will repair or replace it with an original or similar model. If a replacement model is not available a store credit may be issued instead. insideFPV holds the right to refuse any return which shows signs of; modification, fire/water damage, electrical short, or general misuse. insideFPV recommends inspecting all RTF’s thoroughly before supplying battery power.

DJI Product
All DJI products are covered under a (14) day return policy for unopened and unregistered items. If the unwanted products have been used or opened GetFPV will not be able to accept the return. ** DJI requests that all warranty/defective claims be handled directly between the DJI and the Consumer. http://www.dji.com/service/policy  
insideFPV extended our returned policy on unopened and unregistered items to 30 days from the day we shipped your order.  insideFPV reserves the right to inspect the RMA package before issuing a refund.  
Batteries
Batteries produced and sold by insideFPV carry a (15) day warranty covering dead on arrival (DOA) and manufacture defects. Excludes all batteries that show signs of misuse, overcharging, impact damage, or water damage. All battery returns must be approved by insideFPV via an emailed image of defective battery .Upon approval please dispose of the damaged battery in a safe manner and the exchange or credit will be issued.   
Return process
          • Request a Return/Exchange online or over the phone with a insideFPV Representative.
          • Once accepted we will send you a return label if the returned product is defective. If the product is new and unwanted, you will need to arrange for return shipping to us. Tracking is not required when returning new and unwanted items but is recommended.  
          • Please allow 3-5 business days for processing once your order arrives at our facility. Items requiring extensive testing could take up to 7-14 business days.
          • An exchange or credit will be issued to the customer once approved by a insideFPV representative.
*All returns and exchanges are at the discretion of insideFPV.    

Reimbursement for the return shipping cost only applies to actual shipping cost or postage, this does not include shipping or packing materials.